Privacy Policy

1. Data controller

The person responsible for the processing of personal information collected through this website is:

Alix Laniesse
Publisher of the Katavio website
Website: https://www.katavio.com
Privacy contact: privacy@katavio.com

For questions about personal information or to exercise your rights, please contact privacy@katavio.com.

2. Information we collect

When you use our contact form, we collect:

• Your first and last name;
• Your company name;
• Your work email address;
• Your professional role;
• Your website address, if provided;
• The contents of your message;
• The language used for your enquiry.

We may also process technical information necessary for the operation and security of the website, including connection and browser information.

Where you consent to audience measurement, Google Analytics may collect information about your visit, as described in section 5.

Required form fields are marked with an asterisk.

3. How we use your information

We use personal information to:

Respond to enquiries

Understand your business, answer your questions and discuss Katavio.

Follow up on conversations

Retain relevant information so we can respond consistently and continue potential business discussions.

Protect the website

Prevent automated messages, fraud, abuse and security incidents.

Understand website usage

Where you consent, measure how visitors use the website through Google Analytics.

Contact enquiries are generally processed on the basis of our legitimate interest in responding to professional enquiries. Where your request directly concerns preparing a contract with you, certain processing may be necessary to take steps at your request before entering into that contract.

Website security processing is based on our legitimate interest in protecting our services.

Google Analytics audience measurement is based on your consent.

Submitting a message does not automatically subscribe you to a newsletter or marketing list.

4. Protection against automated submissions

Our contact form uses Cloudflare Turnstile.

This service helps distinguish legitimate visitors from automated programs and protects the website from abuse.

Cloudflare may process technical information about your connection, browser and interaction with its security verification mechanism.

The contents of your contact message are not used for Turnstile verification.

For more information, see the Cloudflare Turnstile Privacy Addendum.

5. Google Analytics

Katavio uses Google Analytics 4, an audience measurement service provided by Google.

It helps us understand which pages are visited and how people use the website.

Google Analytics may use cookies and technical identifiers associated with website visits.

Google Analytics is only activated after you give your consent.

You can accept or refuse analytics when visiting the website.

You can also change your choice at any time through the “Cookie settings” link in the footer.

Refusing Google Analytics does not prevent you from using the website or contact form.

We do not send contact-form names, email addresses, company names or message contents to Google Analytics.

Katavio does not use Google Analytics for personalised advertising.

For more information, see Google's Privacy Policy.

6. Cookies and similar technologies

Certain technologies are necessary for the operation and security of our website. They may be used to protect the contact form or remember your cookie preferences.

Other technologies, including Google Analytics, are optional and require your consent.

You can update your preferences at any time through “Cookie settings”.

The actual cookies and their retention periods may vary depending on the services and settings in use.

7. Who can access your information?

Information submitted through the contact form is accessible to people authorised to handle enquiries on behalf of Katavio.

It may also be processed by technical service providers as necessary for their services, including:

• Our website hosting provider;
• Our email service provider;
• Cloudflare for form protection;
• Google, where you consent to Google Analytics.

We do not sell your personal information.

We do not publish contact-form messages as customer testimonials without permission.

8. How long we retain information

We retain personal information only for as long as necessary for the purposes for which it was collected.

Contact enquiries that do not develop into an ongoing commercial relationship are retained for a maximum of twelve months after the last exchange.

Where an enquiry develops into a contractual relationship, some information may be retained for longer when required for the contract or applicable legal obligations.

Technical security data is retained for periods appropriate to website security requirements and the practices of the relevant providers.

Google Analytics information is retained according to the retention settings configured for our Analytics property.

9. International transfers

Certain service providers, including Google or Cloudflare, may process information outside the European Economic Area.

Where such transfers occur, they must be covered by appropriate safeguards under applicable data protection laws, including adequacy decisions or standard contractual clauses where appropriate.

10. Your rights

Under the General Data Protection Regulation, depending on the processing involved, you may have the right to:

• Access your personal information;
• Correct inaccurate information;
• Request erasure;
• Object to certain processing;
• Request restriction of processing;
• Request data portability where applicable;
• Withdraw your consent to Google Analytics at any time.

To exercise your rights, contact:

privacy@katavio.com

We will respond within the time limits required by law, generally within one month.

You may also lodge a complaint with a competent data protection authority. In France, this is the CNIL.

11. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or improper disclosure.

Access to enquiries is limited to people who need the information to handle them.

12. Changes to this policy

We may update this policy to reflect changes to our services, technical providers or applicable regulations.

The latest revision date appears at the top of this page.

For questions, contact privacy@katavio.com.